After each project is complete we ask our clients for honest feedback and to rate our performance. We are currently scoring over 99% 'good' or above on the feedback that we receive.

Here is a sample of what various areas of the UK Government have said about us recently.

Scottish Prison Service

“ K International Translation Service have been instrumental in assisting the Scottish Prison Service to deliver information in meeting the needs of prisoners. ”

National Probation Service

“ You have no idea how much K International is being praised right now, we have had nothing but bad experiences with translation companies who have never asked questions just assumed, which isn't good. I'm impressed with K International and word of mouth does go a long way. ”

HM Prison Service

“ … the CDs you produced for us have been highlighted as best practice ... thank you very much for all your help… Since we have had audio versions of our induction material we have been able to make significant savings on telephone interpreting. ”

The Border and Immigration Agency

“ May I take this opportunity to let you know that we are very pleased about the level of service currently being provided by your Company. The team are very professional and polite in their manner, always interrogating and requesting the context of each translation. The translations produced are technically good and never need major changes. ”

The Welsh Assembly

“ We found your service outstanding! Turnaround of work was well above expectation, communication was excellent. ”

The Border and Immigration Agency

“ I have absolutely no complaints with the service you provide. I wish other companies we dealt with were as efficient and customer caring. Well done to all those involved. ”

NHS

“ The service has been exemplary; we always have a named point of contact for each assignment, updates at every stage and delivery of the finished product on time. In short, very impressed with the service that I have received from K International. ”

Home Office Communication Unit

“ K International has been contracted to The Home Office Communication Unit for the past 3 years. We have found them to be efficient, capable and competent in whichever task we set them. ”

Legal Services Commission

“ Can I just say a big thank you for all yours (Liz Kim) and Richard’s (Richard Brooks) help and quality and speed of service on this project. Your support and expertise has been much appreciated. ”

DCLG and DfT

“ The high quality, prompt and reliable delivery of commissions K International have undertaken for us have been an asset and a great help to both of the Department and this has been evidenced in the ever increasing use of the service. Feedback is a part of the contract and to date (some 6 years) we have received no negative responses. ”

Greater London Authority

“ They have always produced the transcriptions in good time and to a high standard and have provided a high level of customer service and support to the service they provide. I have no hesitation in offering a reference to K International. ”

Maritime and Coastguard Agency

“ They have produced a consistently good standard of work and always delivered results on time, even when deadlines have been tight. The most impressive thing for me is the level of customer service provided and the willingness to resolve any issues quickly. I have no problem recommending their translation services. ”

NHS Mental Health

“ K International has always provided the translations in a timely manner and indeed have always produced the work within the time frame given, even though these at times have been very tight. I have every confidence in K International with regard to the provision of translation services. ”

HM Prison Service

“ K International have always provided me with excellent translation services, they have always delivered on time and in any format required. ”

HM Prison Service

“ K international are extremely helpful, they have provided us with a speedy and efficient service which has exceeded all our expectations. Thank you. ”

HM Prison Service

“ The staff of K International are always very helpful and deliver excellent customer service. ”

All comments about our service and/or company are very welcome. If you have any please contact us on 01908 572600, email info@k-international.com or use our contact form.